The different surveys conducted by the CTI are the cornerstone of its internal quality assurance process.
They are coordinated and monitored by the Working Group on Quality Assurance and allow the regular implementation of actions and tools.
These surveys, along with the other tools of the CTI’s quality assurance process (internal and external), allow to receive regular feedback from its global community. The proposals from its wider environment help CTI to feed its permanent and necessary self-evaluation.
Annual survey towards engineering Higher Education Institutions (HEIs)
Every year, a survey is sent to all engineering HEIs that were concerned by an audit procedure, periodic or not, during the past year. This survey, like all those conducted by the CTI as part of its internal quality assurance process, is analyzed and presented to the CTI Board as well as by the Plenary Assembly. The global outcomes and resulting actions are presented during the CTI’s annual conference.
After the Plenary Assembly has validated the CTI decisions/recommendations, the permanent team sends the signed documents and evaluation reports to the HEIs. The accompanying message includes a link towards the annual satisfaction survey.
The individual responses are analyzed and follow-up actions taken when relevant (exchanges with HEIs in particluar cases, dialogue with an expert, dismissal of an expert, reminder of criteria or procedures in a plenary session, adaptation of training sessions…) The global analysis and actions taken are presented at the annual conference.
Annual survey towards CTI members and experts
As part of its continuous improvement process, CTI conducts an annual survey to gather the feedback of its members and experts.
This feedback allows CTI to propose evolutions for its accreditation process and its internal and external quality assurance procedures.
The monthly plenary sessions also provide an opportunity for immediate feedback on the presented evaluation reports and the attitude of the experts during the procedures.
Satisfaction surveys following events and training sessions organized by the CTI
After each event organized by the CTI (annual conference, international workshop, event co-organized with stakeholders, …) and each training session (for its members and / or experts), a satisfaction survey is sent to all participants. These surveys cover both the logistical aspects and the topics discussed during these events and are very useful for the organization of the forthcoming meetings and sessions.
Ad hoc surveys and consultations
Finally, if the CTI finds it useful or necessary to its activities, it can organize surveys or consultations on a topic or towards a particular public (engineering HEIs of specialization, consultation of the stakeholders for the renewal of the website, report following an accreditation campaign abroad, …). These surveys are not recurrent and are part of the management of a particular project.